Build Up Your Ability to Bounce Back From Setback

By Caterina Rando, MCC

When you think about what it takes to be successful in a direct selling over the long haul, you might cite a need for determination, strategic thinking, or the ability to communicate ideas effectively. While all these and other character traits will facilitate one’s ability to create good results, there is another important characteristic that is often left undeveloped. That important character trait is resilience: your bounce-back ability.

In coaching and training direct sellers over the years, I’ve noticed that how someone reacts to what’s done to them is as important as what they do. We can make detailed strategic plans, begin daily activities to move us forward, put structures in place that support us in creating what we want—but the world will always throw us unexpected changes and unanticipated events.

Betty Talmadge, an American meat broker and cookbook author, is the one who first said, “Life is what happens to you when you’re making other plans.” We cannot control anything or anyone else, and we create a lot of disappointment and frustration (as well as waste a lot of our life energy) when we try.

Life happens. You might have every appointment in a week cancel, or you might have no one show up for a presentation. Your new recruit that you have been coaching and cultivating for three months might decide to move to Tahiti. Your computer and its contents could be consumed by a virus; your home could be flooded or your car stolen. At some point in everyone’s life, setback occurs.

How you respond to what happens is what will make the greatest difference for you, both personally and professionally. Your resilience is what gives you the ability to get back up after you have been knocked down—even after the second and third rounds of having your plans pummeled.

If you think your bounce-back ability can use a strength-training program, follow these principles to soar through setbacks and keep your resilience revved up.

Use Your Power of Choice
Begin to look at how resilient you are in everyday occurrences. Do you let traffic, a rude comment, a delayed plane, a spilled cup of coffee, or a disappointing phone call ruin your whole day, or do you consciously choose to bounce right back? We do not always have a choice in what happens to us—but we always have a choice about how we react to it.

Let It Out
Talk it out with a friend, write it out in your journal, cry it out on your couch, sweat it out in the gym. Do whatever it takes to purge yourself of the emotion you feel over this setback. The bigger the setback, the longer it takes—and the more emotion you have to purge. Do not stuff feelings about the setback; acknowledge your anger, sadness, frustration or fear. Once you’re in touch with those feelings, work on releasing them. A sense of closure or completion, which eventually leads to peace, is necessary in order to move forward.

Look for the Lesson
Setbacks serve. They bring with them lessons about you, about life, about relationships. When a setback erupts in your path, do not dowse the flames without first examining its lesson. Learning the lessons that your setbacks deliver to you is one of the ways you build your resilience. Prepare yourself for the next surprise by learning something from this one—look for the lesson.

Build on Past Successes
Sometimes your setback might seem too much to handle. There may be times you find it hard to go on, especially after the significant personal loss of a relationship or a loved one. To help yourself bounce back during such difficult times, think about other challenges that you have faced in your lifetime. Think about how you dealt with them—and how you came through them. What worked for you at those times? Was it taking a vacation, talking to counselor, watching “I Love Lucy” reruns, or taking a leave of absence from your job? Whatever it was, ask yourself if it is time to do it again.

Schedule Rejuvenation
Sometimes when we experience a setback, it can kick us into high gear. We force ourselves to try harder, work longer, do more. If setbacks motivate you to take action, that’s fine—as long as it is not at the expense of your self-nurturing. Self-nurturing, the time spent rejuvenating your energy and replenishing your spirit, is more important after a setback than at any other time. Go get a massage, take a yoga class, melt in a tub of lavender suds, chat endlessly on the phone with a friend. Do whatever it is that deeply nourishes you. Make the care and feeding of yourself a top priority during times of personal challenge. It will ensure that you bounce back faster.

Ask Yourself a Powerful Question
Instead of asking yourself questions that further burden you—like “How could this happen to me?” or “What did I do to deserve this?”—ask yourself powerful questions that help build your resilience.  Find ways to uplift yourself; shift your view of the situation by asking questions such as  “How can I turn things around?” and  “How can I support myself during this challenging time?” Even if you don’t get an answer right away, keep asking yourself these powerful questions until the guidance that will best serve you appears.

It is your ability to bounce back after setbacks that will keep you successful and fulfilled over the long haul of your career and your life. What matters is not how many times you find yourself face down in the sand, but how many times you get back up and dust yourself off. Take just one of these principles to start with, then add another and another until resilient responses are second-nature to you. As you build these skills, why not start the day with this bold affirmation: “Go ahead, Life, send me a setback. I eat setbacks for breakfast; they are great fuel for the day!”

Caterina Rando, MA, MCC, shows direct sellers how to book, sell, recruit and lead with ease. She is a sought after speaker, direct sales coach and creator of the Business Breakthrough Coaching Program, the Direct Selling with Ease® and Recruiting with Ease® Telecourses. She is also a contributing author to Build It Big- 101 Secrets from Top Direct Selling Experts and More Build It Big. To read more articles, listen to business building podcasts and find out about her programs, visit http://www.directsalescoaching.com. Caterina can be reached at by email at cat@directsalescoaching.com or by phone at 415 668-4535.